Can’t find RaceSplitter in the App Store

This article explains what to do.

If you can’t find RaceSplitter in the App Store, it’s probably because you’re searching on an iPad.

Although you can perfectly well run RaceSplitter on an iPad—and in fact we ourselves run it on an iPad mini in our events—it’s technically an iPhone app. When you search the App Store on an iPad, by default only iPad apps are shown in the results, and for that reason you’re not seeing RaceSplitter.

The solution is to switch to the “iPhone Only” tab on the search results screen, where you should find RaceSplitter ready for purchase and download.

Common problems & solutions

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Can’t find RaceSplitter in the app store

This article explains how to find RaceSplitter when searching the App Store on an iPad.

 

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Erroneous Splits

How to prevent and correct the appearance of erroneous splits on your race.

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Unexpected time shifts

Understanding unexpected time shifts that could appear while timing.

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Participants shown as DNF

What to do if the majority of your race finishers are displayed as DNF — Did Not Finish

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Frequently Asked Questions

Other issues? Be sure to have a look at our frequently asked questions page.

We’re here to help!

If you’ve been unable to find what you’re looking for, don’t hesitate to contact us, and we’ll get back to you shortly.

Support Email: [email protected]